About the role:

In the Dealer Manager role, you will be responsible for executing the overall dealer strategy in Japan. This includes developing on-boarding and training programs for dealers, establishing and monitoring performance metrics and tools, assisting in quarterly business reviews, manage dealer events, collaborate with marketing regarding promotional activities and tools, managing contracts and the channel compliance program.

This position can be located anywhere in Japan.

What you will be doing:

• Effectively onboard and offboard dealers in order to support our growth in Japan
• Manage dealer contract renewal and amendment process
• Coordinate with third party to effectively manage the dealer compliance process
• Execute internal standardize processes around current and new partnerships
• Work closely with the Legal, Finance, Customer Service, Sales Operations, Service and Support functions to leverage and develop long standing relationships with our dealers
• Plan execution for continued success of the business
• Attend regular dealer business reviews, and other activities to support growth
• Coordinate dealer monthly call and trainings
• Work with field sales team to ensure smooth transactions

Minimum Qualifications:

• Bachelor’s Degree, or equivalent
• Multi-year experience within Life Sciences, Biotech, or Diagnostics in a global commercial capacity with a strong understanding of Academic, Pharmaceutical and Biotech customer segments
• Experience in working with Japan dealer networks, contract management and analytics reporting
• Fluent, business level, English and Japanese language skills

Preferred Skills:

• Demonstrable ability to manage multiple complex individual and team assignments autonomously and executing on time