ABOUT THE ROLE

We are searching for a passionate Sr. Director of Business Solutions and Lean Management to help lead business process improvement and application evolutions across the global enterprise to optimize experience and streamline processes leveraging lean methodology. Understands best practices for scalable business process improvement and design, proven capable of delivering influence at all levels of the organization. Proven successful developing consistent global business practices and applications. Influence methods directly correlate to proven change management strategies or certifications to ensure a disciplined structure for data driven change. Leverage followership to ensure new business processes and applications are understood and adopted with accountability from business owners.

This critical role will support business functions crystalize and document their problem statements, develop business processes and application strategies to support transformations, while leveraging lean practices to help develop both long and short terms continuous improvement and process maturity. Individual will be accountable to manage application projects at a strategy level, with lean values and a focus on leading transformations leveraging kaizen roadmaps at an execution level. Role will also help lead 10X Genomics lean journey of continuous improvement through teaching and mentorship. This role is based out of our headquarters in Pleasanton, CA.

WHAT YOU WILL BE DOING

• Lead critical Business Solutions programs to ensure application problem definition, value stream mapping, visual program management, quality deliverables, timely deliverables, business buy in and engagement during project, and change management.
• Lead and Coordination Business Solution strategies with cross functional global teams to identify resource requirements, relevant data, budgets and leadership oversight & buy in before program start.
• Visible and respected strategic influencer across the enterprise. Steering user experience to understanding and adoption.
• Excellent concise executive level communication of complex and/or controversial programs at both C-suite and execution levels.
• Partner with the business to create fact-based DMAIC business cases supporting collaborative process and systems re-engineering documentation.
• Drive the effective implementation and consistent application of Lean principles when defining system requirements and business process change.
• Demonstrated project and program management skills and ability to manage multiple tasks in a dynamic environment.
• Demonstrated proficiency in strategic and analytical decision-making, coupled with creative problem-solving abilities.
• Excellent problem-solving, conflict resolution, active listening, and time management skills.
• Demonstrated experience in using and teaching lean or six-sigma policies, procedures, and methods for training, vision, mission, goals and deployment within the Business Solution team and with functional partners.
• Leverage established process improvement methodologies to map current state processes and value streams including process profiles, timings, counts, roles takt time, kaizen bursts, and accountabilities.
• Lead and organize Kaizen events to drive continuous improvement, ensuring a robust pipeline of application focused improvement initiatives contributing to ongoing productivity enhancements.

MINIMUM REQUIREMENTS

• Bachelor’s degree.
• 15 years’ experience in management consulting or leading strategy programs.
• Cross functional Project / Program leadership experience in matrixed global organizations across multiple functional disciplines.
• Indirect people management and influence relative to complex, controversial, and often first of its kind innovation heavy projects based on desired solutions.
• Lean Certifications.

PREFERRED SKILLS AND EXPERIENCE

• Expert domain knowledge in multiple functional disciplines.
• Demonstrated leadership of business programs requiring business process re- engineering.
• Project/Program leadership of large-scale enhancements.
• PMP Certification.
• Working Leader.

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