Senior Facilitator, Remote (Internal Candidates Only)



Austin, TX, USA
Posted on Tuesday, May 16, 2023
*Open to Internal Applications only* Must be a current Aledade employee and have been in current role for at least 6 months per internal application guidelines.
Iris Healthcare powered by Aledade, Inc. is looking for three Senior Facilitators to promote from within. These are hourly positions, 30-39 hours per week. The ideal candidates are highly self-motivated, outgoing, compassionate, mission-driven professionals within our CACP Facilitation team. The Sr. Facilitator is a high performing Facilitator that will partner with the Manager, Facilitation by providing administrative support and serve as a subject matter expert for the Team.


  • Maintain a current Patient list
  • Approval of Patient Documents
  • Listen to portions of calls for administrative reasons (verify content of documents or help Supervisor prep a training)
  • RingCentral/Vida technical triage/support
  • Resource finding
  • Team Chat Monitoring
  • Escalating clinical issues/questions to Manager
  • Provide feedback to Leadership related to trends and training needs
  • Performs other related duties as assigned.

Required Skills/Abilities

  • Licensed RN or Social Worker is a must
  • Strong verbal and written and communication skills
  • Ability to coach and provide effective feedback
  • Excellent organizational skills and attention to detail
  • Strong time management skills with a proven ability to meet deadlines
  • Demonstrated consistency in high quality Facilitations and documentation
  • Ability to collaborate with the Team and Leadership
  • Regular and predictable attendance
  • Experience with Documentation Review and/or other quality review processes

Education and Experience

  • Must meet the minimum qualifications of a Facilitator
  • At least 6 months CACP Facilitation experience (post onboarding)

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical after 6 years of service
Educational Assistant Program & Clinical Employee Reimbursement Program
401(K) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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