Participate in interviewing and training of technical staff
Responsible for initiating disciplinary action, via the administrator, for technical staff
Prepare recommendations for technical staff evaluations and turn into administrator for finalization
Have final approval of technical staff vacation requests and overtime
Make daily adjustments to technician schedule, as needed
Oversee equipment upgrades or repairs and/or coordinate with the administrator
Write memos needed for staff communications and copy to administrator
Delegate extra duties to specific personnel (supplies ordering, equipment back up, etc.)
Research staff education materials, seminars, etc.
Assist administrator in preparing agenda for tech meeting
Coordinate with administrator resolutions to patient concerns
Take care of doctor requests/complaints on floor (temperatures, techs, work ups, etc.)
Coordinate with front desk supervisor and other supervisors to ensure efficiencies with doctor schedules (approve changes, check short coverage’s, assist with patient flow)
Collaborate to devise new forms (new patient forms, diagnostic instruments, etc.)
Maintain good rapport with various pharmaceutical representatives with regard to new products literature, etc. for doctors/office; coordinate informational lunches, etc.
Obtain patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. Acquaint new patients that you encounter with the office procedures to which they will be exposed. Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.
Perform accurate and consistent documentation and measurement tasks to include measuring and recording of: visual acuity, measure and record glasses, manifest refraction for distance and near vision, tonometry, pupils, Schirmer testing, prism, dilate patient, color screening, administer Humphrey and Goldman visual fields, HRT, OCT, auto refraction, biometry, glare testing, and fundus/external photography
Assist in the performance of complex clinical procedures requiring special assistance. Involved in direct patient care to include: changing of dressing, instilling eye drops and ointments. Administer oral medications and instruct in home care. Clean, insert and remove patient’s contact lenses.
Assist physicians with minor surgeries and laser procedures
Participate in EMR/HER evaluation and implementation
Perform all duties of Certified Ophthalmic Technician

Education/Experience:

High School Diploma or equivalent
Minimum of COA
Post high school education
Previous experience preferred

Knowledge:

Knowledge of organizational policies and practices of the office including privacy laws
Knowledge of scheduling techniques
Knowledge of medical terminology

Skills:

Skill in establishing and maintaining effective working relationships with other employees, patients, physicians, organizations, and the public

Abilities:

Ability to identify and solve problems, correct errors under stressful conditions
Work effectively with patients, physicians, and coworkers
Follow Integrated Medical Group P.C.'s policy and procedures.

Physical/Mental Demands:

Requires mobility, sitting and standing associated with a normal office environment.
Requires manual and physical dexterity with assisting patients with mobility.

Please reach out to Dr. Nathan Tiedeken and Dr. Jason Phillips at 570-622-5455 for more information.

Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.

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