Utilizing computer applications
Answering telephones/Greeting patients
Updating patient medical records
Coding and filling out insurance forms
Scheduling appointments
Arranging hospital admissions/ laboratory services/ testing/ prior authorizations

Obtaining a good medical history
Updating medication list
Explaining treatment procedures to patients
Preparing patients for examination
Collecting and preparing laboratory specimens
Performing basic laboratory tests
Instructing patients about mediations and special diets (per doctor’s orders)
Preparing and administering medications as directed by physician (injections and immunizations)
Authorizing prescription refills- reviewing OARRS report
Obtaining EKGs
Removing sutures/ changing dressings/ performing ear flushes
Taking and updating inventory of medical supplies and vaccines
Stocking rooms and cart
Preparing schedules/ records for next day operations
Completing phone messages.
Review open orders from patients to ensure that these were completed and follow up as needed
Obtaining prior authorizations as needed for testing/ procedures/ medications.
Review and respond to office messages/ patient messages as needed.
Review and keep MA folder current.
Complete yearly patient wellness packets for appropriate insurance groups