Director, Operating Model Process
Aledade
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Posted on Saturday, April 27, 2024
The Director, Operating Model Process focuses on the upstream people/process/systems that are needed to support a scaling company. This leader will be joining our Operating Model product team as our process design expert, working with multiple business, clinical and field teams to improve a wide range of processes.
Primary Duties:
Partnering with Product & Tech teams on software builds that require changes to upstream processes to design better ways of ensuring consistency, auditability, and accuracy of information:
- Goal is for users to trust data that reflect operational information (ie practice, contract info), using reliable processes and tools to maintain and obtain data
- Work includes process mapping of current manual/non-tech enabled processes through to data/software production processes
Owning and driving broader Operating Model initiatives that are process-centric - including understanding how processes work today, identifying gaps/challenges, and aligning with stakeholders on improvements:
- Heavy emphasis on recommendations for process improvements including learnings from organic “bright spots”, ownership/role clarity & where we can implement technology/tools
Acting as a overall program manager for the Operating Model team:
- Supporting Product Managers and VP, Product to develop roadmaps, address prioritization
- Ensure stakeholders have the right information
- Track progress against goals
Minimum Qualifications:
- 10+ years of progressive work experience, including exposure to software development process
- Bachelor’s degree in related field
- Experience with process design
Preferred knowledge, skills, and/or abilities:
- Experience with process mapping, organizational process design, Six Sigma or similar
- Experience in healthcare and ideally health technology
- Track record of driving operations to advance key company initiatives
- Strong verbal and written communication; ability to distill complex situations to their essence
- Strong orientation towards using evidence and data
- Resilience and flexibility to adapt with changing business needs and priorities
- Ability to build relationships and trust within an organization
- A strong orientation towards collaborative problem solving
- Extreme curiosity that leads you instinctively to find the “heart of the problem”
- Awareness of and ability to effectively adapt best practices within Aledade’s culture
- Demonstrated ability to lead, coordinate, and facilitate new ideas into action in a fast-paced environment, while collaborating across multiple, dynamic, projects and teams
- Service oriented
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical after 6 years of service
Educational Assistant Program & Clinical Employee Reimbursement Program
401(K) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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This job is no longer accepting applications
See open jobs at Aledade.See open jobs similar to "Director, Operating Model Process" Venrock.