Technical Product Manager (Data Operations)



IT, Product, Operations
Bethesda, MD, USA
Posted on Wednesday, May 8, 2024
As a Technical Product Manager, you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business. This specific position is within Aledade’s Operating Model product team which is working to scale the internal systems and processes that underlie the day-to-day operations of the company.
This role will primarily be focused on improving the availability and reportability of key data related to practices, providers, contract participation, contract terms, and other core concepts, and on shoring up the adjacent business processes that both supply and depend on this data. This work will require understanding how Aledade uses data, working with engineering and data teams to assure that our data model supports our business cases and reporting needs, and developing and rolling out formal operational processes around data entry and curation. This work is not aimed solely to strengthen our ability to run reports. Rather it seeks to ensure that our core business processes can run effectively, and are not at risk from lack of reliable data. In addition, the Technical Product Manager may be assigned other projects to build and advance tools and processes to support key operational functions of the company.
The Technical Product Manager works alongside business owners, ops teams, technical architects, engineers, and data analysts to define project goals, scope, solution approaches, and rollout plans. They work collaboratively with business operations and development to ensure that they are creating high-quality products with the ability to scale.

Primary Duties:

  • Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective.
  • Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
  • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
  • Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
  • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.

Minimum Qualifications:

  • 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
  • Experience using data and primary research to inform solution design and build internal business understanding.
  • Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
  • Product development experience in the context of the development of a healthcare technology product.

Preferred Knowledge, Skills, and/or Abilities:

  • Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise.
  • Understanding of data structures and how data flows through systems.
  • Experience working with data, either in building reports, constructing SQL queries, doing data analysis, or working with technical teams to build or maintain a data infrastructure.
  • Knowledge of healthcare administrative data sets.
  • Experience with operational process mapping, process design, and/or process implementation.
  • Track record of building and advocating for business strategies to solve complex, enterprise wide problem.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical after 6 years of service
Educational Assistant Program & Clinical Employee Reimbursement Program
401(K) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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