Front Desk Receptionist



Wilmington, DE, USA
Posted on Thursday, May 23, 2024
Location: Family Practice Associates
Position: Front Desk Receptionist
We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice. The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.


  • Check in/out patients quickly and accurately
  • Complete insurance verification
  • Verify patient demographic information at the time of scheduling appointment and upon check-in
  • Monitor and respond to patient and clinical staff messages
  • Complete patient outreach
  • Answer incoming calls
  • Scan incoming documents
  • Obtain co-pays and payments
  • Maintain clean appearance of waiting area and front desk


  • Prior Front Desk experience required, in a medical setting preferred.
  • Excellent computer skills
  • Excellent communication skills
  • Experience with Electronic Health Record (Preferred)