We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice in Charlotte, NC (Faith Medical Center). The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.

Responsibilities

Check in/out patients quickly and accurately
Complete insurance verification
Verify patient demographic information at the time of scheduling appointment and upon check-in
Monitor and respond to patient and clinical staff messages
Complete patient outreach
Answer incoming calls
Scan incoming documents
Obtain co-pays and payments
Maintain clean appearance of waiting area and front desk

Requirements

Prior Front Desk experience in a medical setting preferred, not required.
Excellent computer skills
Excellent communication skills
Experience with Electronic Health Record (Preferred)

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