Location: Trillium Family Medicine

Position: Medical Office Manager / Front Desk

Small innovative high-technology family medicine practice has an opening for a Medical Office Manager who also provides Front Desk support to patients at check-in.

• Excellent customer service skills

• Strong computer skills including Microsoft Office and Google Workspace

• Experience with front and back medical office procedures

• Basic accounting and billing knowledge

• EHR (eClinicalworks) experience

• Daily posting, chart review and deposits

• Analytics for quality programs

• Experience with Accountable Care Organizations (ACOs)

• Administrative assistant experience

• Associate’s or Bachelor’s degree

Flu vaccination required for the safety of our patients. Masks are sometimes required at work.

Salary starting at $55k per year or higher depending on experience plus benefits. This position is full-time, usually Monday-Thursday 7:45am-5pm, Friday 7:45am-2pm. No nights or weekends. Send resume and cover letter for consideration of an interview to info@trilliumfamilymedicine.com

• Check patients in and process payments

• Manage practice email account

• Manage practice schedule and patient reminders

• Supervisory responsibilities for medical assistant

• Works with physician to implement and obtain quality initiatives for the practice

• Participates in daily huddle with physician and staff to go over daily schedule and needs of each patient to be seen that day

• Respects the dignity, confidentiality and privacy of patients using effective communication

• Takes active role in patient care coordination working as a team with the Medical Assistant and Physician.

• Follows up on test results, referrals, and transitions of care with facilities as necessary based on protocols and policies.

• Acts as liaison between the practice and the outside billing company as it relates to all patient billing, coding, collections and other issues

• Acts as liaison with EHR vendor for technical issues and ACOs

• Monitors profitability and reports changes in volume, payor mix, productivity and related practice analysis data

• Interacts with physicians, employees, patients (and their families), vendors or service contractors, representatives of regulatory agencies, and the medical community

• Maintains professional attitude and demeanor regardless of the circumstances

• Develops culture of teamwork and positive atmosphere

Benefits: 401(k), 401(k) matching, Dental insurance, Free parking, Health insurance, Paid time off, Vision insurance

Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.