Associate Director, Retirement and Estate Operations



Dallas, TX, USA
Posted on Friday, June 14, 2024

About Altruist

Altruist is a fast growing fintech company that's transforming the financial advice industry. Our mission is to make financial advice better, more affordable, and accessible to everyone. We’re a modern custodian built exclusively for registered investment advisors (RIAs). As we disrupt legacy custodians and revolutionize the $100T RIA market, we're seeking exceptional individuals to join our team. If you embody our core values of kindness, brilliance, and grit, and are passionate about making a meaningful impact, we want to hear from you!

About the position

As Altruist enters an expansion phase for our revolutionary product offering, we’re seeking an experienced Associate Director of Retirement & Estate Operations to help position us for future growth and success.

Please note: This role will begin in-office and may transition to a hybrid model as circumstances allow.

What you’ll do

  • Provide leadership, oversight, and deep subject matter expertise for all items related to IRS forms 1099-R and 5498, IRA/solo 401(k) compliance, and SECURE 2.0
  • Ensure proper processes, controls, and compliance are in place for all areas of responsibility
  • Be the point of contact for IRS and other regulatory audits, provide and explain relevant evidence
  • Conduct periodic reconciliations across multiple systems and vendors and own the process of issuing corrections when necessary
  • Serve as a point of escalation for the most complex beneficiary and estate processing issues related to brokerage accounts
  • Identify, hire, and develop talented individual contributors and managers
  • Resolve complex business issues, provide critical business updates, participate in business planning, and be a key partner across sales, client success, operations, compliance, etc.
  • Strategically prioritize product initiatives and drive them to success
  • Onboard new vendors and provide ongoing operational oversight

What you’ll bring

  • FINRA Series 24 or 9/10
  • CIP or CISP designation
  • 5+ years of securities-industry leadership experience, including leadership of leaders
  • Direct experience in retirement account operations and estate operations
  • Entrepreneurial attitude and a deep empathy for our customers
  • Proven track record of innovation and transformation
  • Excellent analytical, research, and decision-making skills
  • Exceptional executive-level communication skills with the ability to easily convey complex matters in an easy-to-understand manner
  • Demonstrated ability to apply technology to enhance business processes
Dallas, TX salary range
$119,000$164,000 USD


  • Competitive salary and stock options
  • Premium Healthcare, Dental, and Vision insurance plans
  • Generous paid parental leave
  • 401(k) savings plan with matching contributions
  • Flexible paid time off

Total compensation includes a competitive benefits package along with equity in the form of Stock Options (ISOs). A salary offer will be determined by a number of factors including experience, skill level, internal pay equity, geographic location, and other relevant business considerations. We review all employee pay and compensation programs regularly to ensure fair, equitable, and competitive pay. At Altruist, we are committed to providing fair, equitable, and competitive compensation by leveraging market data to inform our pay bands. Base salaries will be reviewed at regular intervals throughout the year, typically in conjunction with performance review cycles. By evaluating compensation on a regular basis, we are able to reward high performance and ensure all employees have opportunities for growth.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Altruist we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.