Senior QA Tester

Burner

Burner

Quality Assurance
Los Angeles, CA, USA
Posted on Oct 30, 2023
Ad Hoc Labs are the makers of Burner, one of the top-grossing independent apps in the world. Our mission is to build best-in-class software products that empower our millions of customers with better control of their privacy, communications, and identity, and to do it as a self-sustaining company whose culture and practices we can be proud of.
Our bestselling app Burner has been the category leader in virtual phone number apps for more than five years, serving millions of consumers with a way to generate additional phone numbers when needed, keep them indefinitely or use them only temporarily, and delete them when finished – all without the hassle of wireless carriers or contracts. Burner was named a top 50 app by TIME and has been covered extensively in the press, including the New York Times who said “a thin layer of privacy between yourself and the rest of the world, when needed, is hard to put a price on”.
As a Senior QA Tester, you will be an integral part of our team, ensuring the reliability, functionality, and user-friendliness of our mobile applications. You will devise, implement, and manage testing processes, working closely with the development and product teams to deliver high-quality releases.
What Matters to Us
We value individuals who prioritize:
- Communication
- Strategizing
- Documentation
- Curiosity
- Mobile app performance
- Good UI/UX
- Feature flag-driven development for managing tests and deployment
- Automating repeatable and efficient tests

Planning and Execution:

  • Collaborate with quality engineering, product, and engineering teams to understand new product features and functionalities.
  • Translate requirements into applicable test cases to ensure a high-quality final product.
  • Advocate for the customer, work as a team player, and ensure a high-caliber user experience.
  • Take ownership of the product, beyond just moving tickets across a board.

Test Management:

  • Create and maintain the full testing lifecycle, from planning to execution and documentation.
  • Collaborate on test plans and determine necessary tests at different stages of product development.
  • Decide on devices and operating systems required for efficient feature testing.
  • Develop test automation scripts for critical functionalities.

Release Management:

  • Ensure release schedules are maintained.
  • Partner with engineering teams to ensure each release is thoroughly tested and meets standards.
  • Clearly communicate issues and expectations for releases.
  • Monitor release rollouts, track crashes, and triage new issues.

Bug and Issue Management:

  • Ensure no blocking bugs are released to production and prioritize high-priority bugs.
  • Document, track, and resolve issues promptly.
  • Triage critical issues from customer support and surface urgent matters.
  • Distinguish between blocking and low-priority issues.

Skills & Qualifications:

  • Minimum of 5+ years in a QA role, with at least 2 years in a senior position.
  • Strong understanding of mobile technologies and platforms (iOS, Android).
  • Knowledge of API calls and testing.
  • Experience with proxy tools for debugging applications (Charles, Proxyman).
  • Proficient in writing automation test cases with frameworks like Appium, Selenium, Cypress, or Playwright.
  • Excellent verbal and written communication skills.
  • Experience with test case management systems (TestRail, TestMo, ZephyrScale).

Nice to Haves:

  • Experience with xCode and Android Studio.
  • Familiarity with accessibility tools and testing.
Ad Hoc Labs is a remote-first company. Select roles may require regional geography and/or frequent travel. All candidates need to be able to maintain a productive remote working environment with access to video-quality internet.
We are committed to building a diverse, inclusive company and we encourage applications from candidates of all backgrounds.