Job Description Summary

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Responsible for overseeing CareMore Health's contracted provider network, including HEDIS/STAR, Coding, and Quality performance and clinic operations. The AGM is responsible for leading the daily operations of a high-performing care center, ensuring excellence in patient experience, clinical quality, and team engagement.

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How will you make an impact & Requirements

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With nearly 30 years of experience in providing advanced primary care, CareMore APC delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient’s unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it – in our care centers, at home or virtually – to improve their health outcomes and quality of life.

Primary duties may include, but are not limited to:

• Manages a P&L to ensure the sub-region achieves growth, clinical operations, member experience, and network performance goals.

• Conducts in-depth strategic research on market and competition.

• Develops strategies to respond to competition and improve CareMore Health's market share.

• Leads strategic initiatives that involve significant monetary investments and that support key strategic direction to CareMore Health with oversight from the Market GM.

• Analyzes financial and operational data and prepares graphic presentations and talking points for the Market GM and Senior Leadership. * Serves as project manager for special projects as directed by executive management.

• Hires, trains, coaches, counsels and evaluates performance of direct reports.

• Foster a positive, inclusive, and high-performing team culture.

• Conduct regular performance reviews and support professional development.

Key Competencies

• Leadership & Team Development – Inspires and empowers teams to achieve goals.
• Operational Excellence – Drives efficiency and quality through effective systems and processes.
• Strategic Relationship Management – Builds and nurtures partnerships that support growth and mission.
• Community Engagement & Advocacy – Champions the care center’s role in the local community.
• Healthcare Compliance & Quality Standards – Ensures adherence to regulatory and clinical standards.
• Data-Driven Decision Making – Uses analytics to inform strategy and improve outcomes.

Qualifications

• Bachelor's degree in healthcare administration, business, or related field

• 5+ years experience in healthcare operations; project management or medical office management

• Proven leadership experience with cross-functional teams

• Strong understanding of healthcare compliance, quality standards, and patient-centered care

• Excellent communication, organizational, and interpersonal skills

Compensation: $144K - $180K annual salary & bonus eligible

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