Care Center Clinical Operations Manager I
Castlight Health
Job Description Summary
Responsible for providing supervision and leadership to the administrative and non-physician clinical staff of a large care center and may be responsible for multiple care centers. This role within CareMore Health performs the responsibilities of a medical assistant on a limited basis (20% or less of their time).
How will you make an impact & Requirements
Primary duties may include, but are not limited to:
Implements and monitors operational/office policy and procedures.
Ensures office processes are efficient, supports the care center, and enhances patient satisfaction and retention. * Analyzes daily office operations and utilization of resources.
Maintains appropriate staffing levels and morale.
Interacts with regional manager to facilitate office operations to meet company objectives.
Conducts monthly staff meetings.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Requirements and Preferred Qualifications:
Requires a high school diploma and a minimum of 5 years’ experience in a physician office; or any combination of education and experience which would provide an equivalent background.
For the CareMore Health business unit, a satisfactory completion of a Tuberculosis test is required.
Four-year college degree preferred.
Experience with managed care and Fee-For-Service reimbursement requirements strongly preferred. LPN or LVN preferred.
Medical Assistant Certification preferred.
Bilingual in English/Spanish preferred
* This level serves a larger population size at a CareMore Health Care Center location, may be responsible for multiple CareMore Health Care Centers.
Compensation: $48,116K - $72,174K annual salary & bonus eligible