Practice Administrator I
Castlight Health
Job Description Summary
Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.The Associate Practice Administrator oversees the strategic and daily administrative operations of one or more healthcare practices, ensuring alignment with the Group's overall vision to enhance organizational performance across key operational metrics, including efficiency, financial management, compliance, and staff coordination. This role oversees administrative functions including revenue cycle management, billing, human
resources, budgeting, financial analysis, workflow optimization, and recruitment.
How will you make an impact & Requirements
Responsibilities
• Oversees and supports will generally cover up to four (3.9) providers, ensuring efficient operation and compliance with established standards.
• Manages and optimizes administrative workflows to ensure consistent, high-quality support services.
• Monitors and reports on key operational metrics to support organizational goals.
• Owns the financial budget for assigned practices, reviewing monthly financial statements for accuracy, and resolving discrepancies.
• Prepares and analyzes financial and statistical reports to identify cost-saving opportunities and improve financial performance.
• Ensures timely and accurate posting for demographics and charges; implements coding changes as needed.
• Collaborates with leadership and stakeholders to implement operational plans and resolve administrative challenges.
• Coordinates and facilitates administrative meetings, including preparation of agendas and minutes.
• Implements and enforces policies and procedures that align with organizational standards.
• Serves as liaison between departments to streamline communication and operational efficiency.
• Designs staffing models to optimize administrative workflows, recruit, train, and manage administrative staff.
• Supports provider recruitment efforts from an administrative perspective.
• Assists in onboarding new providers with a focus on administrative processes.
• Identifies opportunities for continuous improvement in administrative operations.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned. Qualifications • High School Diploma or GED required.
• 2+ years of healthcare management experience in a physician practice setting. • 1+ years of operations management experience leading clinical and operational teams.
• A deep knowledge of all practice disciplines is required, including revenue cycle, billing, patient experience, human resources, budgeting, financial analysis, clinical workflows, and recruitment.
• Financial experience, budgeting, working with spreadsheets, accounting reporting systems and software, Excel, and similar database reporting is a plus.
• Ability to maintain an improvement mindset for the practice and align the practice and provider goals with those of the organization.
• Proven experience in managing multiple practices, demonstrating the ability to coordinate resources and enhance performance across diverse teams effectively.
• Able to relate to, interact with, and understand personality types and different kinds of people.
• Ability to work independently in a fast-paced, cross-functional environment.
Physical Demands
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Repetitive motion. Substantial movements (motions of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to lift to 15 lbs. independently not to exceed 50 lbs. without help.
Equal Employment Opportunity
• MPG is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class. • Equal opportunity applies to all areas of the employment relationship, including hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment. • Millennium Physician Group (MPG) is committed to the full inclusion of all qualified individuals. In keeping with our commitment, MPG will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, contact HRbenefits@mpgus.com.