Office Support and Authorizations Specialist

Castlight Health

Castlight Health

Customer Service
Port Charlotte, FL, USA
Posted on Jan 30, 2026

Job Description Summary

Office Support Staff enters data on the computer terminal.

How will you make an impact & Requirements

Inputs patient information to the Patient Management System on a timely basis and reviews data regularly as directed. Inputs and reviews clinical information such as referrals, admissions, readmissions and re-instatements, care plans, verbal orders, re-certifications, discharges and patients-not-admitted as directed. Maintains confidentiality of patient medical information. Cross-trains for all MIS functions. Performs clerical duties such as sorting, filing, and photocopying records. Prints reports on a daily basis. Run eligibilities for patient financial responsibilities. Request authorizations from insurance company for patients treatment plan. Performs other duties as directed.

Is knowledgeable of the Agency’s organization, functions, and services.

Complies with Agency dress code policy.

Maintains efficient flow of Agency work by reporting to work at assigned or scheduled times; follows procedures for notification of absence or time off requests.