Job Description Summary

‎

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and
Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the
largest in the United States. At Millennium Physician Group, our employees are the foundation of our success.
Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere
that empowers you to seek better ways to deliver care to our patients and their families. We also promise to
care for you as an individual and help you grow in your role
The Medical Assistant I (MA) is responsible for providing high-quality, compassionate clinical and
administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and
hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional
patient care through coordination, education, and hands-on service delivery while adhering to established
clinical guidelines, provider supervision standards, and organizational policies.

‎

How will you make an impact & Requirements

‎

Responsibilities
• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,
and reviewing medication and allergy information.
• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while
ensuring patient comfort and safety.
• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency
standards.
• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management,
and preventive care.
• Accurately document clinical data, provider instructions, and patient updates in the electronic health
record (EHR).
• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to
ensure timely care.
• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as
needed.
• Monitors inventory levels and prepares examination or procedure rooms with required supplies and
equipment.
• Participates in performance improvement initiatives, clinical audits, and safety drills to support
continuous quality improvement.
• Facilitates communication among patients, providers, and interdisciplinary teams to ensure
coordinated, patient-centered care.
• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient
populations.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.
Qualifications
• High school diploma or equivalent required.
• Prior clinical or internship experience preferred but not required.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred.
• Bilingual (English/Spanish) preferred.
• Basic computer literacy: familiarity with electronic health record (EHR) systems preferred.
• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂,
height, and weight).
• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures, patient preparation, and clinical room setup.
• Proficient in medical terminology, documentation accuracy, and appointment scheduling.
• Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
• Excellent communication, customer service, and team collaboration skills.
• Demonstrates professionalism, accountability, and teamwork consistent with the organization’s
mission, vision, and values.
• Committed to continuous learning, patient-centered care, and upholding quality and safety standards.
• Ability to work independently in a fast-paced, cross-functional environment.
Physical Demands
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force
frequently or constantly to lift, carry, push, pull, or otherwise move objects. Repetitive motion.
Substantial movements (motions) of the wrists, hands, and/or fingers. The worker must have close
visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing.
viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed
50 lbs. without help.