Associate Practice Administrator
Castlight Health
Job Description Summary
How will you make an impact & Requirements
Responsibilities
• Oversee and provide will generally support four (4) practices, ensuring efficient operation and compliance with established standards.
• Manage and optimize administrative workflows to ensure consistent, high-quality support services.
• Monitor and report on key operational metrics to support organizational goals.
• Own the financial budget for assigned practices, reviewing monthly financial statements for accuracy, and resolving discrepancies.
• Prepare and analyze financial and statistical reports to identify cost-saving opportunities and improve financial performance.
• Ensure timely and accurate posting for demographics and charges; implement coding changes as needed.
• Collaborate with leadership and stakeholders to implement operational plans and resolve administrative challenges.
• Coordinate and facilitate administrative meetings, including preparation of agendas and minutes
. • Implement and enforce policies and procedures that align with organizational standards.
• Serve as liaison between departments to streamline communication and operational efficiency.
• Design staffing models to optimize administrative workflows, recruit, train, and manage administrative staff.
• Support provider recruitment efforts from an administrative perspective.
Assist in onboarding new providers with a focus on administrative processes.
• Identify opportunities for continuous improvement in administrative operations.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.