Senior Product Operations Manager
Castlight Health
Job Description Summary
The Senior Product Operations Manager plays a key role in driving efficiency and scalability within the R&D organization. You will work closely with zone-level leaders to optimize workflows and improve decision-making through data-driven insights.
How will you make an impact & Requirements
The Senior Product Operations Manager plays a key role in driving efficiency and scalability within the R&D organization. You will work closely with zone-level leaders to optimize workflows and improve decision-making through data-driven insights.
Key Responsibilities
Tactical Execution: Partner with product leadership to ensure roadmaps and key deliverables are well-tracked and executed.
Metrics & Analytics: Maintain & create dashboards to monitor KPIs and key results to help product managers identify areas for improvement.
Change Management: Lead the adoption of new processes and tools to ensure seamless implementation across the organization.
Tool Management: Serve as a power user for project management tools (e.g., Jira, Confluence), ensuring documentation is accurate and processes are followed.
Cross-Functional Coordination: Support communication and alignment between Product, Engineering, Design, and GTM teams.
Operational Excellence: Provide peer guidance and maintain high standards for product documentation and internal communication frameworks.
Qualifications & Experience
Experience: 4–6+ years of experience in product operations or product management.
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Skills: * Strong understanding of Agile and Lean methodologies.
Proven experience in process optimization within an R&D organization.
Ability to thrive in fast-paced, ambiguous environments.
Education: Bachelor’s degree in Business or Engineering; MBA preferred
Compensation:
$89,641.00to
$134,461.00