Senior Product Operations Manager

Castlight Health

Castlight Health

Product, Operations
United States · Remote
USD 89,641-134,461 / year
Posted on Mar 6, 2026

Job Description Summary

The Senior Product Operations Manager plays a key role in driving efficiency and scalability within the R&D organization. You will work closely with zone-level leaders to optimize workflows and improve decision-making through data-driven insights.

How will you make an impact & Requirements

The Senior Product Operations Manager plays a key role in driving efficiency and scalability within the R&D organization. You will work closely with zone-level leaders to optimize workflows and improve decision-making through data-driven insights.

Key Responsibilities

  • Tactical Execution: Partner with product leadership to ensure roadmaps and key deliverables are well-tracked and executed.

  • Metrics & Analytics: Maintain & create dashboards to monitor KPIs and key results to help product managers identify areas for improvement.

  • Change Management: Lead the adoption of new processes and tools to ensure seamless implementation across the organization.

  • Tool Management: Serve as a power user for project management tools (e.g., Jira, Confluence), ensuring documentation is accurate and processes are followed.

  • Cross-Functional Coordination: Support communication and alignment between Product, Engineering, Design, and GTM teams.

  • Operational Excellence: Provide peer guidance and maintain high standards for product documentation and internal communication frameworks.

Qualifications & Experience

  • Experience: 4–6+ years of experience in product operations or product management.

  • Skills: * Strong understanding of Agile and Lean methodologies.

    • Proven experience in process optimization within an R&D organization.

    • Ability to thrive in fast-paced, ambiguous environments.

  • Education: Bachelor’s degree in Business or Engineering; MBA preferred

Compensation:

$89,641.00

to

$134,461.00