Band

Level 3

Job Description Summary

Master Data Expert support the Novartis Technical Operations Center– Supply Operations team in the coordination of various Supply Operations activities in Bring precision, purpose, and impact to the heart of Novartis’ global supply network. As a Supply Operations Specialist, you will play a critical role in ensuring the seamless flow of materials that power manufacturing and patient delivery worldwide. Working at the intersection of planning, logistics, master data, and order fulfillment, you will help ensure materials arrive at the right place, at the right time, and in full compliance with Good Practice and regulatory standards. This role offers the opportunity to collaborate across sites and functions, influence supply performance, and drive continuous improvement initiatives that directly support Novartis’ mission to reimagine medicine.

#LI-Onsite

Location: Morris Plains, USA

Relocation Support: This role is based in Morris Plains, USA. Novartis is unable to offer relocation support: please only apply if accessible.

Job Description

Key Responsibilities

• Ensure end-to-end material availability aligned with approved production plans and global supply priorities

• Execute material planning and daily requirements planning oversight to prevent shortages, delays, and past-due purchase orders

• Maintain Good Practice-compliant master data, ensuring accuracy, completeness, and consistency across enterprise systems

• Manage logistics, warehouse, and distribution activities in compliance with supply chain policies and regulatory requirements

• Monitor supplier performance, including quality, on-time delivery, and lead-time adherence, driving corrective actions

• Coordinate intercompany order fulfillment, including order changes, invoicing, returns, and issue resolution

• Act as single point of contact for assigned sites and internal customers, ensuring timely communication and escalation

• Drive inventory optimization and cost-efficiency initiatives while maintaining appropriate safety stock levels

• Lead and support continuous improvement projects across planning, logistics, and supply processes

• Ensure timely reporting of technical complaints, adverse events, and special case scenarios within required timelines

Essential Requirements

• Experience working in a manufacturing environment supporting supply chain, planning, or logistics operations

• Proven experience in material planning, inventory management, or order management within a regulated environment

• Strong working knowledge of Good Practice requirements and regulatory compliance standards

• Hands-on experience using enterprise resource planning systems for planning, purchasing, and master data management

• Ability to analyze material requirements, manage exceptions, and resolve supply issues proactively

• Experience collaborating with cross-functional stakeholders across sites, functions, and geographies

• Demonstrated ability to manage priorities, meet deadlines, and support operational execution

• Strong communication skills with the ability to act as a reliable point of contact for internal customers

Novartis Compensation Summary

The salary for this position is expected to range between $85,400 and $158,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a generous time-off package including vacation, personal days, holidays, and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings

Salary Range

$85,400.00 - $158,600.00

Skills Desired

Bill of Materials (BOM), Business Networking, Business Scenario Planning , Change Controls, Efficiency, Enterprise Resource Planning (ERP) Systems, Flexibility, General Hse Knowledge, Including Gdp, Inventory Management, Knowledge Of Gmp, Master Data, Materials Requirements Planning (MRP), Order Management, Product Distribution, Risk Management, Supply Chain, Supply Chain Management (SCM), Supply Management, Supply Planning, Transportation, Warehouse Management, Workforce Planning