At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Job Description

This role is fully remote and must be located within one of the contiguous 50 states

A bit about this role:

• Devoted Health’s Sales Strategy & Operations team is entrusted with fully managing the operations of a robust multi-channel sales force and enabling membership growth in our markets.

• As a key member of our team, the leader of Broker Engagement will play a crucial role in developing and executing a strategy to engage our largest channel. In this high-visibility role, you will have the opportunity to work across the broker journey to identify, design, and execute new opportunities for high-impact experiences for brokers.

Required skills and experience:

• BA or BS required / Master of Business Administration (MBA) preferred but not required

• 7+ years experience

• Strategic mindset with deep solutioning / problem-solving capabilities

• Strong attention to detail, organized and thorough with a desire for continuous process improvements

• Excellent communication skills, including ability to clearly articulate needs, objectives, priorities, and strategy in writing

• Strong analytical skills to develop understanding of program performance and leverage data to optimize

• Robust communication skills and executive presence, able to correspond effectively and present information succinctly to executive stakeholders

• Fast learner, can pick up new content/industries quickly in a fast-paced environment

• Exceptional organizational skills, adept at prioritizing tasks effectively to consistently meet deadlines

• Previous Healthcare experience and/or startup experience a plus

Desired skills and experience:

• The ideal candidate will have a strong combination of operational, analytical, and creative expertise to be able to construct and manage campaigns and initiatives to drive broker engagement and membership growth.

• Additionally, the candidate will demonstrate excellent attention to detail and accuracy and will have a roll-up their sleeves mentality.

• You should be analytically oriented, ready to leverage data and quick problem solving to make effective decisions.

• Finally, you should be comfortable taking ownership of a key piece of the business and have a desire to learn and take on more responsibility as you and your role expand.

Your Responsibilities and Impact will include:

• Develop and execute thoughtful, analytically-backed strategies and optimization initiatives to deliver growth goals

• Build roadmap articulating a vision for future broker engagement initiatives and communicate to senior leadership and other executive stakeholders

• Lead and oversee the project management of large-scale initiatives, coordinating efforts across cross-functional teams to ensure seamless execution and timely delivery of project milestones

• Manage and own multiple projects and work streams simultaneously while facilitating input from a variety of key stakeholders

• Execute and iterate strategy for targeted broker communication campaigns to build engagement and excitement across email, text, and digital channels

• Align needs and deliverables across all levels of the organization and manage timely delivery of projects and assets related to goals and budget

• Plan, execute, and test pilots for new services, experiences, or digital tools such as a new email campaign type, a piece of broker mail or swag, a live training or event, a digital experience in our agent portal, or something else

• Own, manage, and build upon current broker engagement programs

Salary Range: $107,000 - $180,000 / year

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Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.