At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Job Description

The Digital Design Contractor is responsible for developing and deploying effective, aesthetic, on-brand, and on-strategy front-end creative for website, email communications, email templates, social media graphics, and banner ads. The ideal candidate is experienced in email marketing and web development and ready to jump into everything from building responsive HTML emails and executing campaigns to developing personalized website experiences. You should have familiarity in building and executing campaigns via a Content Management System (CMS) and/or personalization tools. You are innovative, efficient, and highly collaborative with a passion for exceeding goals through iterative learning.

A bit about this role:

• Collaborate with the creative team to create engaging web designs, marketing emails, and social media paid advertising assets.

• Maintain the integrity and quality of digital marketing materials throughout the design and production process.

• Contribute to the development of a variety of digital marketing assets, supporting brand consistency and strategic goals.

• Assist in establishing quality standards and processes within the creative and marketing teams.
  

You’re right for this role if...

• You're versatile in designing and producing a variety of digital assets in high volumes.

• You have an eye for detail, strong organizational skills, and can anticipate and solve potential design problems early on.

• You're collaborative, communicative, and committed to delivering your best work.

• You build strong partnerships with fellow designers and writers to ensure comprehensive project execution.

• You're a proactive self-starter who thrives in fast-paced, high-volume environments.

Your responsibilities and impact will include:

• Develop cutting-edge, responsive custom templates, modules, web and landing pages, digital graphics, static paid banner ads, email campaigns, and email templates.

• Maintain best practices for email campaigns and landing pages, and make recommendations for performance optimization.

• Maintain all aspects of web usability, SEO, content and design, while also working toward enhancing brand content and ensuring site optimization.

• Manage successful and accurate deployment of all assets to ensure campaign performance and support A/B testing projects.

• Manage execution of deadlines and maintenance.

• Troubleshoot and debug collaboratively to resolve coding and trafficking issues.

• Study design briefs and additional materials to determine requirements.

• Offer recommendations for best practices and efficiencies in each phase of our projects (strategy, UI/UX, design, and development).

• Give realistic estimates of work and deliver on those timelines.

• Proactively identify, troubleshoot, and address issues as they arise.

• Monitor ADA compliance and ensure digital designs are aligned with usability, accessibility, and web standards.

• Monitor KPI metrics and report on project successes and areas for improvement.
  

Required skills and experience:

• 1-3 years of experience in digital design, preferably in a corporate or agency setting; experience in the healthcare industry is a plus.

• Proficiency in designing for web, email, and social media platforms.

• Attention to detail and the ability to handle multiple projects simultaneously.

• Excellent organizational skills and the ability to prioritize tasks effectively.

• Positive, collaborative attitude, and the ability to work well under pressure.

• Strong Adobe Creative Suite skills, especially in Photoshop, Illustrator, InDesign, and XD/Figma.

• Familiarity with Instapage and Hubspot platforms or equivalent.

• Knowledge of email HTML code standards and ability to troubleshoot rendering issues in a wide array of configurations.

• Familiar with A/B testing methodology.

• This position is remote, but candidates must work on a schedule that aligns with East Coast hours.

*Note: A portfolio is required. Applications without one will not be considered.

Salary Range: $40.00 - $55.00 / hour

Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.