Apply

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

This Sr Director Indirect Technical Procurement leads this portion of the Procurement group across the enterprise. This leader is responsible for defining and executing strategy, managing supplier relationships, optimizing cost and service, mitigating technology sourcing risk, and partnering across IT, operations, business units, procurement, and finance. This role reports into Chief Procurement Officer (CPO).

What you will do:

• Develop and lead the enterprise strategy for indirect technology procurement: categories such as software licensing / SaaS, cloud services, IT infrastructure services, telecom, hardware (non-product), digital/IT professional services, Managed Services.
• Establish category management for all technology-related indirect spend: perform spend analysis, market intelligence, sourcing strategy, supplier segmentation, negotiation and contracting, supplier performance and lifecycle management.
• Build strong strategic relationships with technology vendors and service providers; negotiate best‐in‐class commercial terms, service level agreements (SLAs), subscription, and licensing models, and manage renewal/true-up cycles.
• Partner with internal stakeholders — IT, Finance, Legal, InfoSec, Product, Digital, Supply Chain — to align procurement initiatives with business and technology strategy, ensure compliance with policy, and manage budgets and demand.
• Drive cost savings, value creation, and efficiency within technology indirect spend: identify opportunities for consolidation, rationalization, standardization, reuse and cost avoidance; monitor savings pipelines and deliver measurable outcomes.
• Manage risk related to technology sourcing: vendor risk (including cybersecurity, data/privacy, service continuity), contract risk (licensing non-compliance, audit exposure), market risk (emerging technologies, supply constraints) and compliance (vendor certification, regulatory).
• Lead the selection, implementation and maturation of procurement tools/technology/processes specific to technology sourcing: e-sourcing, contract lifecycle management, vendor performance dashboards, discovery of technology services, telemetry on spend, etc.
• Build, develop and lead the technology procurement team: define organization structure, hire top talent, set objectives, drive performance, embed category expertise, and cultivate a culture of procurement excellence and collaboration.
• Define procurement policies, guidelines and governance frameworks for technology indirect categories, ensure adherence to standards (procurement policy, ethics, ESG, supplier diversity) and drive continuous improvement.
• Monitor performance via key metrics and reporting: % of spend under contract, cost savings, supplier delivery/quality metrics, sourcing cycle times, stakeholder satisfaction, risk incidents. Present results to senior leadership and propose corrective actions or strategic pivots when needed.
• Stay current with trends in technology sourcing (e.g., SaaS/subscription models, cloud, IoT, digital services, telecom shifts), licensing models, vendor business models, marketplace dynamics and emerging technology disruptors. Use this insight to inform category strategy.

Success Metrics / KPIs

• Annual cost savings and cost avoidance achieved in indirect technology categories.
• Percentage of indirect technology spend under strategic contract and procurement oversight.
• Supplier performance: adherence to SLAs, service quality, on-time delivery.
• Cycle times and process efficiency: time to source/contract/renew technology services, time to onboard vendor.
• Risk reduction: number of vendor risk incidents, audit findings, compliance breaches in technology sourcing.
• Stakeholder satisfaction: business units’ satisfaction with procurement’s responsiveness, alignment, and value add.
• Team development: procurement team capability maturity (skills, category depth), internal adoption of procurement processes/tools.

Reporting & Working Relationships

• Reports to: Chief Procurement Officer (CPO)
• Direct reports: Category leads (software/SaaS, cloud/IT services, telecom, hardware services), supplier managers, procurement operations and analytics team.
• Internal stakeholders: IT leadership (CIO, InfoSec), Legal, Finance, Business Unit leaders, Digital/Product teams, Operations.
• External: Technology vendors, service providers, managed service partners, contracting/legal advisors.
• Travel: May be required domestically and internationally to meet with key suppliers, attend procurement/technology conferences, collaborate with global teams.

What you will bring:

• Bachelor’s degree in Business, Supply Chain/Procurement, Information Technology, Finance or a related field. MBA or advanced degree preferred.
• Extensive experience (typically 12-15+ years) in procurement/sourcing roles, with a substantial portion of that in technology or IT‐services procurement (non-product).
• Proven record of leadership in strategic sourcing for technology categories: software, cloud, telecom, managed services, infrastructure, professional services.
• Strong negotiation, contracting and supplier management skills in a technology context: familiarity with software licensing models (enterprise agreements, subscriptions, SaaS), cloud contracts, telecom service agreements.
• Demonstrated ability to generate cost savings, value creation and manage large indirect technology budgets and vendor estates.
• Excellent cross-functional collaboration and stakeholder management skills: able to influence IT leadership, business units, procurement, legal and finance.
• Analytical skills: ability to perform spend analytics, market intelligence, cost modelling, supplier benchmarking, risk assessments.
• Experience implementing or working with procurement technology tools (e-sourcing, CLM, vendor performance dashboards) and use of data to drive decisions.
• Leadership skills: ability to build, mentor and lead teams; drive change in a dynamic environment; manage through ambiguity.
• Knowledge of best practices in procurement, category management, contract governance, risk management in technology sourcing.
• Certifications (optional but a plus): CPSM, CIPS, CPM, procurement/contracting certifications, or technology sourcing credentials.
• Experience in global procurement and multi-currency/multi-region sourcing of technology services highly desired.
• Strong change management experience: driving procurement maturity, implementing new tools/processes, embedding procurement in technology sourcing cycles preferred.
• Good business acumen: ability to speak the language of IT, business, finance—not just procurement, is a plus.
• Experience with vendor ecosystems in high-tech domains (cloud, SaaS, telecom, digital services) and familiarity with technology market trends (e.g., AI, edge, 5G) is desired.
• Experience managing vendor risk across cybersecurity, data privacy, licensing audits, service continuity preferred.
• Strong ethical, ESG and supplier-diversity mindset: ensuring responsible sourcing of technology services and alignment with company values is a plus.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$151,800.00 - $220,050.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

01-17-2026