What we want to accomplish and why we need you

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better.

Using generative AI, Suki Assistant Gen 2 generates notes ambiently and takes dictation and commands all in a single, affordable solution. It’s the first ambient documentation solution that fully integrates with major EHRs.

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Come and join us!

What will you do everyday?

Lead the strategic management of current Suki partners that are integral to our success. This will be the majority of the role. You will also evaluate and drive to closure potential new partnerships that are identified.

What does it mean you will own the strategic partnerships that are integral to Suki’s success? It means you will ensure there are regular QBRs, optimization of the partnership, work closely with product to understand the needs they have, work closely with finance to ensure financial viability and work with sales to understand our end customer needs.

Ok, you're sold, but what are we looking for in the “perfect” candidate?

• 10+ years experience in managing current partnerships and/or enterprise accounts in healthcare required. Managing both net new partners and existing partners where you are successful in optimizing those partnerships
• Successful tenure of managing current partners and implementing regular QBRs and account plans.
• Successful track record driving strategic relationships with partners that are integral to the tech stack of the product
• Entrepreneurial attitude
• Build relationships with the partners and be the conduit between product, engineering and the partner
• Technical background, high emotional intelligence and excellent follow through skills

Qualifications*

• 10+ years of customer or partner facing account management in Healthcare in large SAAS companies
• Technical experience in infrastructure & AI, GCP is a plus
• Demonstrated ability to manage strategic partners
• Strong track record of exceeding expectations on partner management with sales experience
• Exceptional communication, presentation, and conflict resolution skills
• Willingness to travel extensively (25%-50%)
• Technical understanding of AI, LLM, cloud services, EMR integration and understanding of SaaS solutions
• Proficient with using Salesforce, preferred
• Bachelor’s degree required

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values. In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $180,000 - $210,000 (OTE no cap) in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.