Senior Product Manager- Omni-Channel
The Senior Product Manager, Omni-Channel Customer Experience, is responsible for developing customer first user experiences that cross portal, mobile, chat and beyond. You will have a customer first mindset, working closely with stakeholders across all product domains to create compelling, engaging customer interactions that reflect the evolving use of technology.
In this role you will research, design and drive the development of product solutions to support the needs of clients, work site employees, and their 3rd party partners. This includes responsibility for generating product requirements; managing roadmaps and working closely with a cross-functional team of stakeholders to drive implementation. Responsible for identifying and documenting product and business requirements via a product roadmap and taking them from concept to production.
What you will do
Skills and Abilities