Zero Networks, an innovative network security solutions provider, is at an exciting time in its history and is growing fast! We are looking for a highly skilled and versatile IT Engineer to join our team. In this role, you will own our US IT operations (support, onboarding, troubleshooting) but that is just the foundation.. We don't expect you to know everything on day one, but we expect you to have the drive to learn it fast.

You will gradually take ownership of our Labs and testing environments. Manage bare-metal hardware and virtualization stacks (e.g., KVM, Type-1 Hypervisors)

You will help with diverse environments for product testing, learning to configure Enterprise Switching (VLANs, Trunking), EDR/XDR agents, and IaaS resources.

Identity & Access Management (IAM): Move beyond "password resets." You will help manage our IdP (Identity Provider), learning the architecture of SSO integrations, lifecycle management, and Conditional Access policies.

Endpoint Engineering: Manage our MDM (Mobile Device Management) strategy, designing policies for a cross-platform fleet (Windows, Mac, Linux).

US Regional Operations: Be the face of IT for our US employees. You will handle onboarding/offboarding troubleshooting.

4+ years of experience in IT Support or Junior System Administration.

The "Hunger" to Learn: You must be eager to transition from "Support" to "Engineering." You are the type of person who reads documentation for fun or builds technical projects at home.

Technical Foundation: Strong grasp of Networking (TCP/IP, DNS, DHCP) and Identity concepts. You understand how things work, not just how to fix them.

Virtualization Exposure: Familiarity with virtualization (KVM, VMware, or similar). If you haven't managed it in production, you should have experience running it in a home lab.

Automation Mindset: A strong desire to learn scripting (Python/PowerShell/Bash) to automate your own work.

Security Mindset: You don't just "make it work"; you make it secure. You understand concepts like "Least Privilege," Multi-Factor Authentication (MFA), and attack surface reduction. You always ask "Is this safe?" before clicking "Apply."