Quality Assurance Programme Manager



Quality Assurance
Multiple locations
Posted on Thursday, June 20, 2024

See yourself at Dataminr

Dataminr’s Quality Program Managers are an essential component of our company’s success - ensuring the alerts we send to our clients are of the best possible quality and are making the AI platform more advanced. As a Quality Program Manager on our HALO team, you will oversee and coordinate multiple projects related to the annotation, labeling, and editing of signals from our data feeds. You will be an integral part of our algorithm training process and our advanced realtime human-AI feedback loop that integrates key knowledge domains into our AI models.

Your main duties will include organizing various programs and activities to improve quality, accuracy, and efficiencies; building long-term goals for company projects; and ensuring successful delivery of these.

As a Quality Program Manager, you will also play a key role in defining new factors to improve our alerts, data source coverage, machine learning and AI models.

Please note that this role requires project work and meetings outside of business hours.

At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations respond to fast-emerging events as they unfold. We are over 600 talented individuals, spanning seven global offices, united by our passion to use AI for the greater good and be agents of positive change in our company and in our communities.

We offer a competitive benefits package aimed at keeping you healthy and happy:

  • Comprehensive medical, dental and vision insurance plan options for employees domestic partners and their dependents

  • Generous PTO, flexible sick days and remote working options

  • Paid parental leave and family forming benefits

  • Mental health benefits and support

  • Company equity (RSUs)

At Dataminr, we serve a global community made up of many cultures and strive to reflect the diversity of the world in which we live. We stand for social justice and we lead with empathy. We foster a culture of allyship, standing up for those who face systemic barriers to equality. We actively condemn racism and discrimination in any form.

We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, learning and development funds, and more.

#The Opportunity

  • Oversee the implementation and day-to-day management of Dataminr quality and accuracy programs, working with in-house experts and vendor partners.

  • Support strategic and operational planning, bringing expertise and experience to scaling / rapid growth challenges.

  • Conduct daily analysis and deep-dives into aspects of Dataminr’s quality and accuracy programs and operational processes, in order to identify quality improvement and innovation opportunities.

  • Facilitate program success through KPIs and strategic performance management.

  • Devise new programs that support the organization’s objectives.

  • Work cross functionally to drive efficient and priority-driven operations.

  • Communicate initiatives to strategic partners, ensuring maximum awareness and acting on input.

  • Identify any software issues to elevate to our product and engineering teams.

Desired Skills & Experience:

  • Bachelor's degree or equivalent

  • Experience in project management or operations management.

  • Passion for breaking news, current world events, technology, and a great understanding of both social media and publicly available data.

  • Experience creating and leading executive-level presentations, including high level of proficiency with analytical and presentation tools (e.g., Microsoft Excel/PowerPoint, Google Sheets/Slides)

  • Experience in or a willingness to learn analytic languages (e.g., SQL, Python, BigQuery) and/or visualization tools (e.g. Looker, Tableau)

  • Deep understanding of geopolitical risk issues that affect all continents and industries.

  • Ability to monitor and analyze data in a fast-paced environment in both English and relevant language, if necessary.

  • Ability to work both independently and collaboratively within a team.

  • Excellent verbal and written communication skills.


About Dataminr

Dataminr, the world’s leading real-time information discovery platform, delivers the earliest warnings on high-impact events, emerging risks and other critical business information far in advance of other sources. Recognized as one of the world’s leading AI businesses, Dataminr enables faster response, more effective risk mitigation and stronger crisis management for public and private sector organizations spanning global corporations, first responders, NGOs and newsrooms. Most recently valued at $4.1B, Dataminr serves more than two-thirds of the Fortune 50 and half of the Fortune 100 companies and over 650 newsrooms worldwide.

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data. All personal data will be processed in accordance with Dataminr's data privacy notice available here: https://www.dataminr.com/privacy-policy and applicable data protection laws. By providing your details and applying via our careers website, you acknowledge that you have read our data privacy notice. If you have any queries, please contact the People Team at hr@dataminr.com or our Legal department at legal@dataminr.com.