Essential Functions:
- Get an opportunity to start a product career with active at-the-elbow mentorship from seasoned product managers and product leaders
- Support the product team in executing against the vision, strategy, and roadmap for our applications, which ingest, augment, and manage provider data and facilitate care navigation for patients across health systems and health plans.
- Assist in the exploration of how modern search technologies and Generative AI can be utilized to improve care navigation and connect patients with the right providers and care options.
- Gather data and support analysis to determine which product investments will yield the highest ROI; work closely with product, engineering, and cross-functional teams.
- Help maintain and execute the product roadmap by assisting Product Managers in defining high-level priorities, writing user stories, and maintaining a well-refined product backlog.
- Participate in Agile sprint ceremonies, helping to reinforce top priorities and track team progress against the roadmap.
- Monitor and analyze key performance indicators (KPIs) to track the effectiveness of new initiatives and features, including basic analysis of Click Through Rate, bounce rate, and user engagement metrics.
- Champion the process of continually fielding questions, bugs, and enhancement requests from our customers, patients, and internal stakeholders. Thoroughly investigate these pain points to help inform and prioritize them against the overall business needs and product roadmap.
- Assess key technology, business, and partnership opportunities that will help us reach our goals faster. Translate business needs into functional user stories with clear and concise acceptance criteria, refine the product backlog, and keep the squad on track.
- Translate business needs into functional user stories with clear and concise acceptance criteria.
- Conduct light competitive analysis to maintain awareness of the marketplace and consumer trends.
- Create and maintain product artifacts for internal and external audiences, including training materials, release notes, and product documentation.
- Develop relationships with internal and external stakeholders to build an understanding of their needs.
Minimum Requirements:
Specific Job Skills:
- A demonstrated passion for healthcare technology, search, or AI, and a strong desire to learn how to translate market needs into product enhancements.
- Fundamental analytical skills with a history of using data to inform decisions.
- A proven ability to collaborate and communicate effectively with a variety of internal and external stakeholders.
- Excellent organizational skills and the ability to manage multiple tasks simultaneously.
- Experience or strong interest in using both quantitative and qualitative insights to support problem identification and prioritization.
- Nice to have: background in healthcare, health technology, or related industry
Education: N/A
Experience: 0-2 years of experience in a Product, Implementation, Customer Success, Management Consulting, Business Analysis, or equivalent role at a software company, which may include internships.
Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.
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